Privacy Policy

Privacy Policy

Last updated: July 26, 2026

ThriveMateCo ("we," "us," or "our") operates thrivemateco.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on our Site.

1. Information We Collect

  • Contact information: name, email address, phone number, billing and shipping address.
  • Payment information: processed securely through our payment gateway; we do not store full card numbers on our servers.
  • Order and transaction history: items purchased, returns, and communications with customer support.
  • Device and usage data: IP address, browser type, pages visited, and referring URLs, collected automatically via cookies and similar technologies.

2. How We Use Your Information

  • To process and fulfill your orders, including payment, shipping, and customer support;
  • To send order confirmations, shipping updates, and respond to inquiries;
  • To send marketing communications, where you have opted in (you may unsubscribe at any time);
  • To improve our Site, products, and customer experience;
  • To detect and prevent fraud, and to comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep items in your cart, and analyze site traffic. You can control cookies through your browser settings; disabling cookies may affect site functionality.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business (payment processors, shipping carriers, email/SMS platforms, analytics providers);
  • Law enforcement or regulators when required by law or to protect our legal rights;
  • A successor entity in the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to opt out of marketing communications or the sale/sharing of personal information (as applicable under laws such as the CCPA/CPRA and GDPR). To exercise these rights, contact us at privacy@thrivemateco.com.

7. Children's Privacy

Our Site is not directed to children under 16, and we do not knowingly collect personal information from children.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@thrivemateco.com.